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Edition 02/16

Article and compact news

Our AERZEN customer journal "AERZEN com.press" will provide you with detailed information at regular intervals about our company, our products and application solutions.

Article

Always well-informed, and now mobile as well

www.aerzen.com

AERZEN’s corporate websites are being upgraded: Since May 2016, www.aerzen.com has been online with a lot of new content and functionality. Upgrades will take place to the websites of all AERZEN subsidiaries worldwide over the course of 2016.

The new AERZEN website impresses with a high degree of transparency, user friendliness and service capability, which exactly represents the image AERZEN stands for as company. Besides the comprehensive ‘facelift’ of the website interface, the technical foundations have been completely updated as well. Visitors to the website will benefit from the following:

Responsive Design

The AERZEN website is automatically optimised for laptops, tablets and smartphones, providing unlimited access to navigation, pictorial elements and text anywhere and at any time. 

Product search and product view

Visitors can find individual product solutions with just a few clicks of the mouse. Technical details, specific documents, image libraries and 360 degree views give detailed information on AERZEN products and services. Individual accessories and modifications will shortly be assigned to each product and displayed accordingly.

Scope

More industrial sectors are being added. For the core areas, including water and wastewater treatment, pneumatics, chemical and process engineering, biogas, vacuum, compressed air etc., AERZEN provides detailed information, application reports, white papers, brochures, videos and links to applicable product solutions. Further sectors, including steelworks, the maritime economy and power plants are already planned.

Service

The area for After Sales has been redesigned and is now more clearly laid out. Visitors can now access the requested services more quickly, or may apply for the required services by using a request form. Company, News, Career, The Company, News and Career pages have also been redesigned and are now more clearly laid out. Contact lists are now presented in the form of business cards; media and AERZEN COM.PRESS articles can be recommended and shared using social media buttons.

CustomerNet

The authorisation groups of registered CustomerNet users will remain:

  • New Members (access to "General Information")
  • Members (access to product-specific information: catalogues and operating manuals)
  • Premium Members (access to web configurator)

The structure, however, is new: In future, product categories will be displayed and different documents such as product catalogues, operating manuals, certificates etc. will be assigned to the individual products and will be made available. This means that all documents relating to the requested product will be found on one page. Simultaneously with the go live of the new website, all registered CustomerNet customers worldwide will receive an e-mail with a request to assign a new password, as existing passwords cannot be transferred to the new AERZEN content management system.

AERZEN Worldwide

With just a few mouse clicks visitors can reach the requested country website or can directly locate the contact address of the requested subsidiary.

Compact news

Aerzen Asia at Asia Water 2016

Supported by its local distributor, Solidium, Aerzen Asia participated from 6th to 8th April in Asia Water 2016 in Kuala Lumpur, Malaysia. This is the biggest industrial trade fair in the region for water and waste water. Aerzen Asia received a great response from many important visitors, including decision-makers in governmental and industrial water management, with the concept Performance3, including Turbo, Hybrid and Blower. Paving the way for further progress, Aerzen Asia was awarded the SPAN certificate by the National Water Services Commission Malaysia last year. This certification is a prerequisite for all blowers used in Western Malaysia’s wastewater treatment plants.

AERselect - new on the Customer Net

AERselect - new on the Customer Net

With the introduction of AERselect, AERZEN has made the Customer Net even more user-friendly. AERselect is a tool that has been designed especially to meet the demands of engineering offices, system manufacturers and end users. AERselect, which is based on MS Excel, is a helpful support tool for making various calculations, such as acoustic calculations or calculations of pressure loss, room ventilation and dew point. With a few clicks, users can create a tailored service specification which will be provided in the form of an editable text file, which can easily be integrated into tender documents. The new planning tool is available at: www.aerzener.de/customernet.

New Embedded Webserver modules

AERZEN has introduced an extension for its proven communication-capable control system AERtronic: Thanks to the new module, Embedded Webserver, operating data is available and can be read at any time, and from anywhere in the world, by means of an HTML5-capable web browser. An intuitive operating concept, as well as a user-friendly interface, quickly provides information about the most important measured values of packaged units, such as pressure, temperature, operating hours and service hours. All process data is safely stored on an SD card integrated in the webserver module. Possible malfunctions can be detected, and remedied, as quickly as possible, and maintenance assignments can be scheduled at an early stage. Operational interruptions will therefore be reduced significantly.