A reliable partner, even in times of crisis AERZEN After-Sales Service For many of our customers, blower and compressor technology is an indispensable component of a complete system that must be maintained and kept in operation under all circumstances. It is thus essential for us to offer a fast and responsive service, and thus facilitate the maintenance of the system-relevant industrial sectors. Even during the Coronavirus crisis, AERZEN’s worldwide After-Sales Service has continued.Our After-Sales Service was and still is operational worldwide, even with the Coronavirus pandemic going on, helping our customers to avoid downtimes or to make good use of production interruptions. Some services have proven to be particularly effective. Revision of blower and compressor stages Particularly in times of crisis, a reliable partner is immensely important. Many customers took the opportunity to put their machinery to the test. AERZEN was there as a competent partner in every phase of the lockdown. Original spare parts and service kits Even when a lockdown is in force, system-relevant equipment must remain in operation. You save time, money and minimise machine downtimes. Carefully assembled kits containing exactly the parts needed for maintenance and repair also ensure that an aeration system functions properly. At AERZEN, all supply chains have remained intact, as all spare parts are in stock, in order to guarantee punctual delivery. AERZEN Rental packages There are some completely unforeseeable situations for which one simply cannot prepare. Covid-19 has turned our lives upside down and things have become unpredictable. However, with AERZEN Rental, you have a reliable partner at your side; we have stood ready 24/7 during the Coronavirus crisis, and, in emergencies, guaranteeing you the corresponding security of supply at all times. AERZEN Rental offers fast solutions for 100% oil-free air. Our fleet of rental machines includes a large number of immediately usable blowers, turbo blowers and compressors of various power and pressure ranges. The most important contacts for youAERZEN Service InfolineTelephone: +0700 49 318551 E-mail: Service@aerzen.com Mon-Fri from 8.00 to 24.00 h www.aerzen.com/services.html AERZEN Rental packagesTelephone: +31 0 88 9100 000E-mail: info@aerzenrental.com 24/7 Hotline + Service www.aerzenrental.com
New and revised marketing materials AERZEN has recently revised or introduced new marketing materials for the application areas of wastewater treatment, food technology and process gas technology.How can energy costs be saved in wastewater treatment? How can hygienically pure process air be generated? What requirements must modern process gas compression meet? These are some of the questions which AERZEN customers will have to ask themselves in order to address the challenges posed by Industry 4.0, globalisation and constantly increasing cost pressures. We are supporting you in dealing with these challenges and offer answers to your questions in our new brochures. You can download the new brochures using your CustomerNet access via our website, or printed versions can be ordered by completing this request form: https://www.aerzen.com/company/request-and-contact/directory-of-contacts.html
New head for Western Europe Matthew Morey has been appointed the new Director of AERZEN’s Western Europe region. He will, thus, run the ten Western European sales and service companies of the AERZEN Group, form a management team for the EMEA region with the other regional managing directors in Europe and be the primary interface with production.Morey joined the AERZEN Group in 2006. For the last 14 years, he has been the head of AERZEN Machines Ltd., Great Britain. This business has achieved many successes, laying the foundations for more of the same in the future. Now Matthew Morey’s strategic know-how and sound market knowledge will benefit the Western Europe region.
New Managing Director Aerzen Belgium In March 2020, Frederik Deboyser took over the management of Aerzen Belgium N.V., based in Kortenberg near Brussels. The graduate engineer, who successfully completed a degree in electromechanics in 1993, has been at home in the world of blowers for over 24 years. From 1998 to 2007 and since 2014 he was Sales Manager at AERZEN’s Belgian subsidiary. For the operational and strategic management of Aerzen Belgium the new Managing Director relies on a team which comprises both long-term as well as some relatively new employees. “With this mixture of our own experience and external developments, we are ready to develop the Belgian market with renewed vigour and energy, focusing on customer orientation and the quality of our products and services,” emphasises Frederik Deboyser.
Americas: Wastewater specialist supports Sales Jennifer Kintzer has taken over the position of application specialist for wastewater technology in the Americas region. With 25 years of experience in the wastewater industry, in her new role she will support the sales team in increasing performance in the wastewater industry in North, Central and South America and in the Caribbean. One of her priorities is the training of regional colleagues. Jennifer Kintzer worked in consulting for almost 20 years before she joined AERZEN USA as a Senior Applications Engineer, with responsibility for positive displacement blowers, screw compressors and turbo blowers.
APAC: New Regional Application Manager Wong Kah Wai took over the position of Regional Application Manager for the Asia/Pacific region (APAC) on April 1, 2020. He is based in Singapore. In conjunction with our subsidiaries in this region, he will seek to expand business with the wastewater industry. The 43-year-old has more than 15 years of experience in design, operation and consulting for leading wastewater companies such as Sembcorp Utility, UG M&E, Sumitomo Electrics, Mitsubishi Heavy Industries, United Engineers, Black & Veatch and CH2Mhill. Wong Kah Wai holds a Master of Science and a Bachelor of Engineering in Environmental Engineering from the University of Singapore.
