APAC Training Centre opened AERZEN relies on decentralised training concept The Training Centre of the Asia-Pacific region (APAC) was opened in Singapore – this is the first regional training centre established within AERZEN group. The APAC Blower BASIC 1+2 training group with (from left) trainer Liew Fook Kim (Asia), the fitters Huang Ya Qiang (China), Lee Mollison (Australia), Jalang Anak Lumpo (Asia) and Rahul Mehta (India), as well as Mike Kersting (Aerzener Maschinenfabrik)The AERZEN group consequently implements the quality requirements of the market to the service competence and establishes a decentralised training concept. The concept is based on the “Train-the-Trainer-Principle”. This means that: selected technicians from the regions will be trained in the head office as AERZEN trainers. In their training, in addition to gaining technical skills knowledge about standardised processes, they are also exposed to our training philosophy. We also place importance to the communication skills of the trainers in order that the training contents can be passed on professionally. Our target is to achieve a uniform trainer and training level groupwide of which our customers profit worldwide.An important part of the concept is a standardised, uniform equipment in the regional training centres, with equipment and tools, supplied by the head office. The product-specific training documentation rounds off the concept.The training group with the trainers Michael Bolte (Aerzener Maschinenfabrik, 2nd from left) and Liew Fook Kim (Asia, 3rd from left)In October 2017, a big step forward was taken towards the successful implementation of the training concept. The first group of four fitters from India, Australia, China and Malaysia were trained on AERZEN products in the APAC Training Centre in Shanghai. They received Blower BASIC 1+2 training – this is a basic four week course which focuses on the overhauling of blower stages. In addition to the core practical elements of the training, theoretical knowledge was also covered. An official certificate and a fitter passport certificate were the awards for their successful participation in the training. The fitter passports can only be issued by certified trainers in AERZEN group: they are proof of the professional qualification of our fitters.