The following rules, laws and internal guidelines are of paramount importance at Aerzener Maschinenfabrik GmbH. In order to protect our company, our employees and business partners from harm, rules and norms must be adhered to without exception. For this reason, misconduct must be promptly identified, cleared and immediately stopped.
It is very important to us that any possible misconduct is uncovered, and to achieve this, we require that everyone involved is attentive and also willing to point out possible breaches of rules where there is specific evidence. We have created a special whistleblower system in which tip-offs can be left at any time - in the strictest confidence - in German or English.
The whistleblower system guarantees the greatest level of protection for those affected and for whistleblowers. Further investigations are only initiated after a professional review of the information and if there are concrete indications of a serious violation of the rules. Adherence to the utmost confidentiality is a basic tenet of the investigations, which extend to all information gained, which are quickly and fairly processed based on a defined procedure.
Please note that the Aerzender Maschinenfabrik GmbH whistleblower system is not appropriate for everyday issues but in particular, for criminal offences such as corruption.
In addition to the Aerzener Maschinenfabrik compliance officer, an external lawyer (ombudsperson) is employed as an impartial mediator. The term "ombudsperson" refers to an "appointee" or "authorised representative" who takes on the role of impartial adjudicator. Aerzener Maschinenfabrik GmbH has appointed the lawyer Mrs Sandra Kühne as ombudsperson for this purpose. As a trusted lawyer, she receives tip-offs of possible serious breaches of rules and checks whether they are plausible and substantive. She provides help and advice to the whistleblowers. If the identity of the whistleblower is known and, if required, she consults with them. She then forwards all information discussed with the whistleblower for further processing.
The tip-offs are handled in confidence and the whistleblowers can decide for themselves whether they would be happy to reveal their identity to the company or not. The ombudsperson is also responsible for ensuring that tip-offs from whistleblowers who do not want to be identified by the company are forwarded anonymously.
The Aerzener Maschninenfabrik GmbH whistleblower system can be contacted via the following channels:
To ensure that your tip-off can be effectively processed and investigated, it is important that the tip-off is as specific as possible. It would be pertinent to consider and answer the five 'W' questions: Who? What? When? How? and Where?
Please note that your descriptions must also be understandable by non-specialists. It would also be helpful if you could be available to answer further questions. If you would like to withhold your identity from the company, you are welcome to make use of contact with the ombudsperson.In the case of breaches relating to data privacy regulations, we request that you speak directly to the data protection officer.